Rest Home Provider wrongly targets family for suspicion, tries to split up a loving elderly couple, and then misses the financial abuse being committed by their own staff!

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Imagine a couple in their nineties, being NASC – assessed by a third party DHB-funded NGO.

The NASC assessor starts the assessment process by (wrongly) throwing suspicion on the family for even having the temerity to consider that their parents might be in need of an increased level of support and assistance.

The Rest Home Provider communicates a similar suspicion against the family.

The NASC results for the couple are then found to be disparate (in conflict).

One party to the couple is fully functional, the other party is in need of near-hospital rest home care.

The NASC assessor makes the recommendation that the couple should be split apart.

The family (quite rightly) tell the NASC Assessor to get stuffed, and manage to purchase a serviced unit for their elderly parents that doesn’t have as many restrictions as a hospital care unit.

Soon after the elderly couple settle in, one of the Rest Home Providers staff (a gardener) arrives on the property, and begins to strike up a relationship with the couple.

Over time, the Rest Home Providers gardener (who is also quite a proficient handyman) gains the confidence of the couple, and is the “go to” person for any jobs that need doing around the property.

The gardener begins calling the elderly male in the couple relationship ‘Dad”.

The gardener then starts to “notice” jobs around the house that the gardener thinks might need some attention (jobs which don’t actually need any attention at all).

The gardener not only illegitimately increases the number of jobs he is doing around the elderly couples house; he also starts ratcheting his hourly rate up as well.

By the time the elderly couples family members cotton on to what is going on, the gardener is charging $1000.00 a day for a days work – all right under the nose of their employer, the same Rest Home Provider who none-too-subtly accused the family members of trying to fob off their 90 year old parents.

When called out for his outrageous and exploitive behaviour, the gardener threatens physical harm upon the elderly couples family members.

The Rest Home does nothing – as far as we know, the gardener is still employed by the Rest Home Provider.

Bewarecare has the name and location of the Rest Home Provider – we are considering whether or not to publish it.

Age Concern more concerned with its reputation, not the financial abuse of the elderly?

So, I wrote this:

https://www.bhb.nz/straight-talk/open-season-on-the-elderly

And Age Concerns Response was this (see page 8):

Discuss.

Health & Disability Commissioner releases report on elderly woman mistreated in a Care Home run by CHT Healthcare Trust.

https://www.tvnz.co.nz/one-news/new-zealand/hidden-camera-installed-concerned-granddaughter-captures-mistreatment-rest-home

CHT Healthcare Trust website.

NB: BewareCare NZ has a number of other elderly consumer care stories on file, and the agencies in each one will be similarly publicized.

Caregiver Consumer Experience # 1: The sister who coerced her mother to dis-inherit her siblings.

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” I had a sister who became our mothers live-in Carer.

My sister would take our mothers money every pay day and wouldn’t pay her bills or buy her food and would abuse her over anything. My sister was being paid as well to care for our mother.

My sister even got our mother to change her will, in favour of herself, dis-inheriting us, her siblings.

We contacted Age Concern for help.

Age Concern came out out to talk to our mother but they did it in front of my sister, so of course my mother was too scared to say anything, because of the abuse my mother would have got from my sister if she did so.

My sister even went to hospice and abused my mother on her death bed, stating that if my mother did not die at home, she wouldn’t be allowed to stay in the house if she was still alive.

I support BewareCare NZ regarding having something done to stop this from happening to others – family members do this as well”.