Caregivers who collude together, commit elderly financial abuse together.

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A daughter regularly goes to visit her elderly mother in a high-profile NZ-based Retirement Home Provider.

A state-funded Caregiver is appointed by the Retirement Home Provider to provide in-home caregiving services to the elderly mother.

Over time, the daughter notices that the caregiver appears to be spending a lot of time with the daughters mother, and that the daughters mother talks about “how wonderful” the caregiver is.

One day, the daughter arrives at the mothers unit, and sees two caregivers working on site.

“This is one of my team, and I’m just training them up” is the explanation given by the original caregiver.

On a subsequent visit, the daughter visits her mother, and finds the “junior” caregiver sitting in the lounge of the unit, but the caregiver is not doing any work.

“Where’s Mum?” enquired the daughter.

“In with my Team Leader, but you can’t go in there, they are having a private conversation”.

Yes, the Team leader was indeed “having a private conversation” with the daughters elderly mother.

10 points for anyone who can guess what the daughter (as EPOA) found out when she checked her elderly mothers bank statements, and cross-checked the sharp rise in account debits leaving her mothers account (money going into two separate third-party accounts), since the caregiver began providing state-funded service delivery?

Rest Home Provider wrongly targets family for suspicion, tries to split up a loving elderly couple, and then misses the financial abuse being committed by their own staff!

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Imagine a couple in their nineties, being NASC – assessed by a third party DHB-funded NGO.

The NASC assessor starts the assessment process by (wrongly) throwing suspicion on the family for even having the temerity to consider that their parents might be in need of an increased level of support and assistance.

The Rest Home Provider communicates a similar suspicion against the family.

The NASC results for the couple are then found to be disparate (in conflict).

One party to the couple is fully functional, the other party is in need of near-hospital rest home care.

The NASC assessor makes the recommendation that the couple should be split apart.

The family (quite rightly) tell the NASC Assessor to get stuffed, and manage to purchase a serviced unit for their elderly parents that doesn’t have as many restrictions as a hospital care unit.

Soon after the elderly couple settle in, one of the Rest Home Providers staff (a gardener) arrives on the property, and begins to strike up a relationship with the couple.

Over time, the Rest Home Providers gardener (who is also quite a proficient handyman) gains the confidence of the couple, and is the “go to” person for any jobs that need doing around the property.

The gardener begins calling the elderly male in the couple relationship ‘Dad”.

The gardener then starts to “notice” jobs around the house that the gardener thinks might need some attention (jobs which don’t actually need any attention at all).

The gardener not only illegitimately increases the number of jobs he is doing around the elderly couples house; he also starts ratcheting his hourly rate up as well.

By the time the elderly couples family members cotton on to what is going on, the gardener is charging $1000.00 a day for a days work – all right under the nose of their employer, the same Rest Home Provider who none-too-subtly accused the family members of trying to fob off their 90 year old parents.

When called out for his outrageous and exploitive behaviour, the gardener threatens physical harm upon the elderly couples family members.

The Rest Home does nothing – as far as we know, the gardener is still employed by the Rest Home Provider.

Bewarecare has the name and location of the Rest Home Provider – we are considering whether or not to publish it.

Health & Disability Commissioner releases report on elderly woman mistreated in a Care Home run by CHT Healthcare Trust.

https://www.tvnz.co.nz/one-news/new-zealand/hidden-camera-installed-concerned-granddaughter-captures-mistreatment-rest-home

CHT Healthcare Trust website.

NB: BewareCare NZ has a number of other elderly consumer care stories on file, and the agencies in each one will be similarly publicized.